ExpertCare is the leading provider of home and community based health and human services throughout Southeast Michigan since 1991. We provide services to children and adults with intellectual, developmental, behavioral, and physical disabilities. What I did: Project Management, Sitemap, Wireframes, Design, Mockups, Buildout Worked within a design system set with style guides.

Based In
United States
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The Challenge

This client was relatively clear in communicating their desires from a requirement & UX UI strategy; challenges we faced were coming up on bottle-necks when it came to receiving content. The stakeholder's were very diverse on this from a UX perspective as users ranged from elderly folks, employees, & potential employees. We really boiled down to what the persona's needed from their stories and through meticulous interaction flow charts we delivered the best UX strategy for the flow on this site.

The Design Process.

Initial UX

Sitemap - establishing the exact pages that are to be built for the site; both unique pages as well as any templatized pages. A kind of table of contents outlining what pages relate to which content on a website. A sitemap allows users to see the layout of your pages and the order of their hierarchy.

Wire-framing - grey and white simplistic renderings of *unique pages on the site to ensure all content is laid out well and also accounted for. At the design stage, a wireframe allows designers to locate the make-up of the website, where to put what buttons, what colors to use, how the user will interact with content (UX or UI) and how the interface might work.

Visual Design- Creating a suitable color scheme or incorporating the client’s color scheme into the design. Coding the site’s navigation. Designing buttons and other controls for the site. Creating mock-ups of the site for the client’s approval. Fixing any functionality issues, including the removal of “dead links”. Updating and maintaining the site. Making backup files of the site

Following Build Out -

Developing wireframes into real pages on the staging environment to view the draft up to its final rendition. First presentation at a later determined date - followed by 2 rounds of revisions. (limit two rounds of revisions) Web design and web development on WordPress platform and functionality is limited to WordPress plugins; mobile responsiveness *to be done after site has final approval*, test forms, test payments, test product purchasing.

Expertcare Mockup + Versicare Mockup (parent company of ExpertCare)